• Twenty year record of achievement in management, quality improvement, education and consulting in the health care industry.

• In-depth knowledge of health information operations with emphasis on technology.

• Expertise in entrepreneurial business management in the health care placement industry.

• Implementation of continuous quality improvement systems in hospitals resulting in full JCAHO Accreditation’s.

• Ability to effectively communicate with customers, staff and professional peers.

• Skilled at independent problem-solving, negotiations and follow-through.

President & Owner

• Creation of new business from concept to full-time successful operation.

• Revenues increased by over five hundred percent in four years.

• Implementation of customized placement software and networked computer system.

• Service in permanent and temporary placement within hundreds of health care organizations.

Director , Health Information Management Program

• Performed major curriculum restructuring which resulted in drastic enrollment increases.

• Planned and developed a hands-on computer based Health Information Management Laboratory for student and community use.

• Expanded student clinical experiences from five to twenty non-traditional venues.

Director, Medical Support Services (Coordinated 40 FTE)

• Designed and implemented an advanced computerized record management systems.

• Created a merged utilization review, coding and quality improvement program.

• Reduced accounts receivable from three million to three hundred thousand.

• Designed new department and managed operations through staged construction.

• Managed functions of Quality Improvement, Utilization Review, Infection Control and the Health Information Management Department through a Manager and directly.

President & Owner of Part-time Consulting Firm

• Performed Quality Improvement consulting for hospitals on a national basis.

• Prepared acute care and psychiatric hospitals for JCAHO and state accreditation surveys.

• Assessed medical record content in alcohol, drug abuse and kidney dialysis treatment centers.

Director of Medical Record Department (Coordinated 27 FTE)

• Coordinated opening of Medical Record, Utilization Review and Quality Assurance operations in this new facility.

• Implemented a program to educate and facilitate the prospective payment system.

Several Other Progressive Health Information Management Positions 1977 - 1982

EDUCATION / CREDENTIALS

• M.A., Health Care Administration, 1983, Central Michigan University, Mt. Pleasant, Michigan
• B.S., Medical Record Administration, 1978, University of Wisconsin - Milwaukee
• Numerous training programs resulting in expertise in adult education, quality measurement, electronic communication, computerization, Software Applications, etc.
• Registered Record Administrator, I.D. # 251887 - 1978
• Certified Professional in Healthcare Quality - 1988

• Board of Directors, elected for three year term - 1999 - 2001
• Team Talks Presenter, Tampa, FL - 1999
• House of Delegates - Chief Delegate, Florida - 1998
• Leadership Conference Participant - 1998
• Career Management Task Force Member - 1998
• House of Delegates - Chief Delegate, Florida - 1997
• Nominating Committee, Elected Member - 1997
• Career Management Task Force Member - 1997
• Leadership Conference Participant - 1997
• Career Management Task Force Member - 1996
• Team Talks Participant, Little Rock, AR - 1995
• House of Delegates Member, Florida - 1994
• Leadership Conference Participant - 1994
• Legislative Day Participant - 1994
• Team Talks Participant, Orlando and Washington DC - 1994
• Professional Development Committee member - 1993

Professional Activities Continued

• Corporate Communications Committee member - 1993
• Delegate Issue Group Facilitator - 1993
• House of Delegates Member, Florida - 1993
• House of Delegates Member, Wisconsin - 1984

Florida Health Information Management (Medical Record) Association (1985 - Present)

• Board of Directors - 1999
• Board of Directors - 1998
• Board of Directors - 1997
• Nominating Committee Chairman - 1996
• Past - President - 1995
• Board of Directors - 1995
• President - 1994
• Board of Directors - 1994
• President Elect -1993
• Board of Directors - 1993
• H.I.M. Symposium Project Manager - 1992
• Elect Bonnie Task Force Project Manager - 1992
• H.I.M. Project Member - 1992
• Program Project Member - 1991
• H.I.M. Project Member - 1991
• Program Project Manager - 1990
• Board of Directors - 1990
• First Annual "Recruiter of the Year" Award Recipient - 1990
• Legislative Project Member - 1989
• Public Relations Project Manager - 1989
• Uniform Healthcare Information Act Task Force Member - 1988
• Uniform Healthcare Information Act Task Force Member - 1987
• Legislative Committee Chairman - 1986

• Elected Delegate to FHIMA House of Delegates - 1992 & 1997
• Non - Credentialed Workshop Program Coordinator - 1989

• Research and Development Committee Chairman - 1985
• Elected Delegate to AHIMA House of Delegates - 1984
• Research and Development Committee Chairman - 1984
• Delegate/Advocate Committee Member - 1993
• Research and Development Committee Chairman - 1983
• Office of President - Elect Candidate - 1982

Professional Activities Continued

• Research and Development Committee Member - 1982
• Program Committee Member - 1981
• Finance Committee Member - 1981
• Arrangements Committee Member - 1981
• Legislative Committee Member - 1980
• Membership and Credentials Committee Member - 1979
• Arrangements Committee Member - 1978

• Ad Hoc Legislative Committee Member - 1981
• Office of President - Elect Candidate - 1980
• Ad Hoc Legislative Committee Member - 1980
• Nominating Committee Member - 1979
• Nominating Committee Member - 1978

• Healthcare Information and Management Systems Society ( HIMMS) Active Member 1998, 1999
• School Advisory Council, Osceola High School 1997 - 1999
• Coach (Boys & Girls), Osceola Youth Soccer League 1990 -1998
• Health Information Technology Advisory Committee, St. Petersburg Junior College 1986 - Present
• MRA Advisory Committee, University of Wisconsin - Milwaukee 1983
• Florida Association of Quality Assurance Professionals 1985 - 1990
• Tampa Bay DRG Coordinators 1985 - 1990
• Women on the Way Advisory Board 1994 - 1997
• Clinical Practice Coordinator for several HIM educational programs 1979 - 1990

• AHIMA Update - Principals of Partnership, Florida Health Information Management Association, June, 1999.
• AHIMA Update - Principals of Partnership, Texas Health Information Management Association, June, 1999.
• AHIMA Update - Principals of Partnership, New Mexico Health Information Management Association, April, 1999.
• Career Management: By Choice, By Chance or By Crisis, New Mexico Health Information Management Association, April, 1999.
• Resumes That Work, AHIMA Multi-Specialty Group, Baltimore, MD, March, 1999.
• Resumes That Work, Nebraska Health Information Management Association, September, 1998.
• Career Management: By Choice, By Chance or By Crisis, Nebraska Health Information Management Association, September, 1998.
• Winning Resumes, combined meeting of Massachusetts, Connecticut, New Hampshire and Rhode Island Health Information Management Associations, June, 1998.
• Career Management: By Choice, By Chance or By Crisis, combined meeting of Massachusetts, Connecticut, New Hampshire and Rhode Island Health Information Management Associations, June, 1998.
• Resumes for the Nineties, Wisconsin Health Information Management Association, April, 1998.
• Career Management: By Choice, By Chance or By Crisis, Wisconsin Health Information Management Association, April, 1998.
• Career Management: By Choice, By Chance or By Crisis, Broward Health Information Management Association, December, 1997.
• Career Management: By Choice, By Chance or By Crisis, American Health Information Management Association, October, 1997.
• Career Management: By Choice, By Chance or By Crisis, N.W. Florida Health Information Management Association, September, 1997.
• Career Management: By Choice, By Chance or By Crisis, Panhandle Health Information Management Association, January, 1997.
• Career Management Symposium Presenter, American Health Information Management Association, Orlando, 1996
• Career Management - By Choice, By Chance or By Crisis, Suncoast HIMA, Florida HIMA Annual Convention, and Southwest HIMA 1996
• Career Management Network Discussion Group Facilitator, American Health Information Management Association Annual Convention, Philadelphia, 1995

 Recent/Scheduled Conference Presentations Continued

• Star Trek - The H.I.M. Challenge, American Health Information Management Association Annual Convention, Las Vegas, 1994
• Dreams to Reality - A Winning Resume, St. Petersburg Junior College Guest Lecturer, 1994
• Board of Directors Report, Tri - County Health Information Management Association, 1994
• Star Trek - The H.I.M. Challenge, Florida Health Information Management Association Annual Convention, 1994
• Dreams To Reality, Central Florida Confidentiality Conference, 1994
• Today’s Techniques For Resume Writing, Gulf Coast Health Information Management Association, 1994
• Finding Your Fantasy Position, Physician Office Managers Association, 1994
• Designing A Life, Tri-Region Health Information Management Conference, South Florida, 1993
• Resumes That Work, Tri-Region Health Information Management Conference, 1993
• H.I.M. Jeopardy, Florida Health Information Management Association Annual Convention, 1993
• "Can We Talk," Florida Health Information Management Association Mid-Year Meeting, 1993
• Dreams to Reality - A Winning Resume, St. Petersburg Junior College Guest Lecturer, 1993
• The Magic Of Enthusiasm - Central Florida Health Information Management Association, 1992
• H.I.M. - The Next Generation, American Health Information Management Association Annual Convention, St. Louis, 1992

• Contributing Chapter Author "Readable & Rational Resumes," HIM Journeys, A Career Guide for HIM Professionals, PRG Publishing, 1997.
• "Your Resume - A Checklist for Today’s Trends," Journal of American Health Information Association, January, 1997
• "Career Management - By Choice, By Chance or By Crisis," Journal of American Health Information Association, July - August, 1996
• "Your Dreams Will Be Prophets," Coastlines, Florida Health Information Management Association Newsletter, 1995
• "AHIMA Team Talks," Coastlines, Florida Health Information Management Association Newsletter, 1995
• "Time For A Check-Up," Coastlines, Florida Health Information Management Association Newsletter, 1995
• "The Ten Commandments of Professional Involvement," Coastlines, Florida Health Information Management Association Newsletter, 1995

Recent Articles/Papers Printed Continued

• Proposed Bylaw Amendment, " CSA Standardized Calendar," House of Delegates, American Health Information Management Association, 1994
• Position Paper, "Name Standardization - Health Information Management," American Health Information Management Association, 1993
• Issue Group Background Paper, House of Delegates, American Health Information Management Association, 1993
• "All Winners In This Board Game," Coastlines, Florida Health Information Management Association Newsletter, 1994
• "Consider Yourself On Display," Coastlines, Florida Health Information Management Association Newsletter, 1994